PointClickCare is a work management software for healthcare professionals which provides multiple care settings to enhance intra-visit patient management, inter-visit care adjustments, and intra-visit network optimization.
In easy words, the software is meant to keep track of patient data, what they need, their medical requirements, bio-data, etc. PointClickCare is cloud-based software mainly used by Certified Nursing Assistants or CNAs.
If you are a PointClickCare customer or a CNA, you should know how to log in to your PointClickCare account. In this article, I have provided a comprehensive guide on the PointClickCare employee sign-in process.
PointClickCare Login Requirements
The following pointer will enlighten you about all the PointClickCare login requirements –
- You must have a PC or Mobile phone to access and operate your PointClickCare account.
- Having a stable internet connection on your device would be required to sign in to your CNA account.
- Ensure your web browser is updated, so you don’t face any technical issues.
- You will require the login credentials provided by your employer at the time of induction.
- Your device must have gained permission to access your employee account at login.pointclickcare.com.
- Your employer must set up your Point Click Care account for you to log in.
PointClickCare Login Online – 5 Easy Steps
Once you have fulfilled the requirements, you can move on to the Sign in process. Follow the steps given below for the Point Click Care portal sign in –
Step:1 Visit the official PointClickCare worker login website https://login.pointclickcare.com.
Step:2 You would see PointClickCare written on the top. Enter the username in the given field.
Step:3 Once you are done, check the remember my organization box if you do not wish to enter your username again and again. Then, click on Next.
Step:4 Now, you would be required to enter your account’s password/organization code.
Step:5 Then, click the Login button to sign in to your Point Click Care CNA profile successfully.
Remember: Passwords, usernames, or organization codes are case sensitive. That means you must use the same if you used “appLE” as your password while setting up your account. The software won’t recognize “apple” or “APPLE.” It must have the same character format.
Great! You can now log in to your PointClickCare CNA account without any problem. You may proceed with your work.
PointClickCare Mobile Applications
If you are not a PointClickCare Web portal user, do not worry. The Point Click Care software provides a PointClickCare Companion mobile app on both Apple Store (iPhone and iPad) and Google Play. So, Apple and Android users can take advantage of this and get hassle-free access to their accounts.
Users should note that if they are using Android app on Google Play exclusively on their PC, your Google Account must be linked to your phone or tablet. If not, you will not be able to log in to your PointClickCare CNA account.
PointClickCare Care at Home | Get Remote Access
To work remotely, you can use the PointClickCare Care at Home app. In case you are in a different region/country, login.pointclickcare.com’s server won’t let you have access to the portal. In that situation, the Care at Home application comes to the rescue to help you manage your work.
To log in to PointClickCare Care at Home app, you must create a New Security User. You may contact your administrator for further guidance to gain access to the Care at Home account.
They will help you out. This application is available on Google Play for Android users and Apple Store for iPhone and iPad users only. The best part about this application is that users can access it online and offline. So, you do not need to worry about network issues in remote areas with no internet connection.
PointClickCare Login Error : 403 Forbidden
If you encounter the “403 forbidden” error while trying to visit https://login.pointclickcare.com, know that your current location’s IP address is not allowed on this website or is blocked by the server. You may contact your administrator for help to get remote user access to your Point Click Careaccount.
Other reasons: If you are not working remotely and still encounter this error, please confirm that you have entered the Username and Password correctly. If you keep entering wrong password or username, the PointClickCareaccount might get suspended from your device for a while. After that, you would need to get in touch with the security administrator of your organization for support.
To add; you may contact your manager/employer if your CNA account gets inactive or unresponsive even after adding the correct login details.
Your Login is Suspended | PointClickCare User Support
Do not hesitate to contact the PointClickCare customer support representative if you face any errors or find logging into your CNA account challenging.
Refer to the contact details of the PCC Support Office given below –
Email ID – firstname.lastname@example.org
Telephone Number – 1-877-722-2431
FAQs on PointClickCare
Yes, you absolutely can. To do so, click on Admin and the Manage Users option. Once you have opened manage users, Click on New and fill in all the required fields with necessary information. Once done, Click on Save & Select Next to assign the role to the user. You may proceed with your tasks.
According to PointClickCare company policies, they do not activate users or reset passwords. If there is an urgent need to reset your PointClickCare password, you can request security access from the security administrator of your organization.
To add a user to your PointClickCare account, Login into your PointClickCare account, click on Administrator on your account’s home page, Select the Admin Setup option, and click on Users. Once inside the Users menu, click on Add,then, fill in the respective fields, and press Save & Close.
Please read the below-given pointers to know what all things you can access once you have completed your PointClickCare user login process
– Managing Medical data
– Process Claims
– Direct Revenue
– Efficiently complete Patient file management
– Managing the Inventory
– Organize and manage your Appointment
Congrats! You now know how to log in to your PointClickCare account through the web portal. You can also use the mobile app to access your account, or you can use the Care at Home application if you are working remotely. Contact the support executive if you face any issues or queries.
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